Frequently Asked Questions (FAQs)

Our sizes follow standard Indian measurements. You can refer to the size chart on the product page. If you prefer a slightly relaxed fit, choosing one size up is recommended.

Yes, we use natural lighting for product images. Minor variations may occur due to screen brightness, but the actual colors are very close to what you see.

Yes, we offer easy exchanges within 7 days of delivery for unused, unwashed products. Just contact us on WhatsApp and our team will assist you.

Absolutely! Our kurthis, sets, and maxi dresses are made with breathable fabrics ideal for regular use, work, college and outings.

No, our fabrics are pre-checked for quality. Follow basic care instructions like mild detergent and shade-drying for best results.

Orders usually reach you within 3 to 7 working days depending on your location. You can track your delivery anytime using the tracking link.

Shopping Information

You can use our search bar at the top of the page to search for specific products or browse through our categories.

Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.

Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.

Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.

Payment Information

We accept all the accepted payment options offered by razorpay payment gateway

Yes, your payment information is secure. We use security measures, e.g., SSL encryption to protect your data.

Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field. (Only if coupons are available)

If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.

Order Returns

We offer a 7 days return policy. You can return eligible items within 7 days of receiving your order.

To return an item, please follow the instructions provided in your order confirmation email. You will need to include a copy of the order invoice and the item in its original condition. Also follow our Returns & Exchange policy

Yes, you can exchange an item for a different size or color. Please visit our exchange policy for assistance.

Any Other Questions?

If you have an issue or question that requires immediate assistance, you can contact us using the below mediums

Mail ID: swethikacollection@gmail.com
WhatsApp Number: +91 90256 29676

We’re here to help!

 

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